Privacy Policy
Last updated: April 2026
At Shanadel Eye Clinic, your privacy and the security of your personal and medical information are our top priorities. This Privacy Policy outlines how we collect, use, and protect your data when you use our website, book appointments, or visit our clinic in Abuja.
By using our services, you consent to the data practices described in this policy. We strictly adhere to medical confidentiality standards and local data protection regulations.
1. Information We Collect
To provide you with the best possible eye care, we collect various types of information, including:
- Personal Identification: Name, date of birth, address, email, and phone number.
- Medical History: Previous eye exams, medical conditions, current medications, and family eye health history.
- Payment Information: Billing details and insurance information (handled securely via third-party processors).
- Usage Data: Information about how you interact with our website to help us improve user experience.
2. How We Use Your Information
Your personal and medical information is used exclusively to facilitate your healthcare and improve our clinic's operations:
- To schedule and manage your appointments.
- To provide accurate diagnoses, treatments, and prescriptions (e.g., glasses or contact lenses).
- To communicate with you regarding appointment reminders, test results, and follow-up care.
- To process payments and coordinate with your health insurance providers.
3. Data Protection & Security
We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Electronic medical records are stored on encrypted, secure servers, and physical records are kept in locked facilities accessible only to authorized medical personnel.
Our staff undergoes regular training on patient confidentiality and data privacy protocols.
4. Sharing Your Information
Shanadel Eye Clinic does not sell or rent your personal information. We may share your information only in the following circumstances:
- With other healthcare professionals for specialist referrals, with your explicit consent.
- With trusted third-party service providers (e.g., optical labs creating your lenses) who are bound by strict confidentiality agreements.
- When required by law, court order, or governmental regulation.
5. Your Rights
You have the right to access, review, and request corrections to your personal and medical information. You may also request a copy of your records or ask us to delete your non-medical personal data from our marketing communications at any time.
To exercise any of these rights, please contact us using the details provided on this page.
Privacy Questions?
If you have any questions about how we handle your medical data, or wish to request your records, please contact our administrative team.